By: Money Navigator Research Team
Last Reviewed: 05/02/2026

FACT CHECKED
Quick Summary
A recipient can be charged to receive a Tide payment because international payments can pass through other banks and schemes that apply their own charges, and a beneficiary bank can also charge for crediting an incoming payment.
Those third-party fees are separate from any Tide fee and can reduce the amount that arrives or appear as a separate charge at the recipient’s bank.
This article is educational and not financial advice.
Why the recipient can be charged: the “fee routing” idea
“Fee routing” is a practical way to describe where fees are taken in the payment chain:
Provider fees (Tide side)
Tide may charge for certain international payment types (for example, a plan-dependent per-payment fee and/or FX markup). Tide publishes plan pricing for “Transfers to/from foreign bank accounts” on its plans and pricing page.
Intermediary or correspondent bank charges (in-transit)
Some international payments are processed via one or more banks between the sender’s bank and the recipient’s bank. Those banks can deduct charges from the payment in transit. Tide’s help content describes this as a cover bank possibly charging a fee to process the transfer in its article on why the beneficiary sometimes receives less than the amount sent.
Recipient bank charges (at the end)
A recipient bank can charge its customer for receiving/crediting an international transfer. Tide explicitly notes that some banks apply charges to incoming international transactions and that it cannot control what a receiving bank may charge in its article on why the person you paid received a charge.
This is why a recipient can be charged even when the sender believes “the fee was paid already”: different institutions are charging at different points.
The charging arrangements behind the scenes: OUR / SHA / BEN
Many banks describe international payment fee allocation using charging arrangements such as:
SHA (shared): the sender pays their bank/provider charges; the recipient pays their bank’s charges and can also bear intermediary charges.
OUR: the sender pays charges so the full instructed amount is intended to reach the recipient bank.
BEN: the beneficiary bears charges (often via deductions from the payment amount).
In practice, “shared” outcomes are a common reason the recipient sees a fee. Lloyds’ business tariff page explains that under shared charging the receiver pays their own bank charges plus those of any bank involved in processing the payment, and it also notes that correspondent bank charges may be deducted from the original amount with limited visibility/control over routing on its International Services rates and charges page.
Even when a sender tries to pay “all fees”, a recipient bank can still charge its own customer for receiving/crediting. Lloyds also flags this possibility in its guidance on sending international payments, noting that a recipient’s bank may still charge a fee before crediting the money in its send an international payment help page.
How it shows up to the recipient: “short credit” vs “separate fee”
Recipient charging usually appears in one of two ways:
Net shortfall (short credit)
The recipient sees a single incoming payment but the amount credited is less than the sender expected. This is commonly associated with intermediary deductions and/or receiving bank fees taken before crediting.
Tide describes both mechanisms (cover bank processing fee and beneficiary bank crediting fee) in its beneficiary receives less article.
Separate charge line
The recipient sees the incoming payment arrive at the expected amount, and then a separate “incoming transfer fee” (or similar) is charged by their bank.
Tide’s position is that some banks apply charges to incoming international transactions and Tide cannot control that, as stated in recipient received a charge.
Which version occurs depends on the recipient bank’s tariff and how the payment is processed through the chain.
Summary Table
| Scenario | Outcome | Practical impact |
|---|---|---|
| Recipient bank charges for incoming transfers | Recipient sees a receiving fee or a net lower credit | Supplier/customer may report “fees taken” even if the sender saw no extra provider fee |
| Intermediary/correspondent deducts fees in transit | Amount credited is lower than the instructed amount | Creates “short payment” reconciliation issues against invoices |
| Shared charging (SHA) is used | Recipient side bears receiving and intermediary charges | Total cost is split across parties and can be hard to anticipate precisely |
| Sender uses “pay all fees” style option | Recipient still may be charged by their own bank | Sender may still face disputes about “full amount received” |
| Tide inbound SWIFT fees apply | Tide states inbound SWIFT arrives minus the fee | The credited amount can be net of Tide’s inbound fee (separate from recipient bank fees) |
| Currency conversion is involved | FX markup and/or bank conversion spreads apply | “No transfer fee” does not necessarily mean “no cost” when FX is applied |
Tide-specific context: receiving SWIFT and SEPA, and where deductions can happen
Receiving SWIFT into Tide
Tide states that inbound SWIFT payments can incur fees depending on the plan, and it also states that inbound payments arrive minus the fee (with fees automatically deducted) on its help page about inbound and outbound SWIFT payments. That is a Tide-side deduction and is separate from any recipient bank charging at the other end of a transfer.
That same Tide help page also indicates outbound SWIFT payments cannot be made from a Tide account (as described on the page), which is relevant when diagnosing who set which charging instructions in the first place.
Receiving EUR SEPA and FX markup visibility
For EUR SEPA payments, Tide explains that each transaction is subject to an exchange rate and an FX markup (with different markup described for paid plans) on its page about fees to send or receive euro payments via EUR SEPA. This is provider-side pricing, not recipient bank tariffing.
Operationally, the rail and details still matter because missing/incorrect details can cause extra handling, delays, and sometimes investigation steps that introduce further cost. For Tide-specific details required for SWIFT, see Tide SWIFT payments: details needed (IBAN/BIC) and why.
Scenario Table
| Scenario-level | Process-level | Outcome-level |
|---|---|---|
| Recipient bank has an incoming payment tariff | Bank applies a receiving/crediting charge to its customer | Recipient sees a separate fee or net lower credit |
| Payment routes via correspondent/cover bank | One or more intermediary banks process the transfer and apply charges | Beneficiary receives less than expected (“short credit”) |
| Shared charging is used by the sender’s bank/provider | Charges are allocated so recipient side bears receiving/intermediary costs | Recipient disputes the shortfall even though the sender’s provider fee was clear |
| Provider applies FX markup | Conversion happens at a marked-up rate rather than a reference rate | Effective cost appears as a lower converted amount, not always as a “fee line” |
| Investigation/tracing is needed | Banks exchange messages and evidence to locate or confirm processing | Extra charges and delays can occur depending on bank tariffs |
| Inbound fees are taken at receipt (provider-side) | Provider deducts an inbound fee before crediting | Amount received is net of provider fee and can be mistaken for recipient bank charging |
Tide Business Bank Account
Tide’s plan structure can affect provider-side charges (including international payment pricing categories), but it does not determine what another bank charges its own customer for receiving an international payment.
A broader overview of Tide’s account setup and plan positioning is available in our Tide business account review.
Frequently Asked Questions
Not necessarily. There are at least two distinct “fee families”: provider fees (charged by Tide according to plan and payment type) and third-party bank fees (charged by banks in the chain or by the recipient’s own bank).
Tide explicitly states that some banks apply charges to incoming international transactions and that Tide has no control over what a receiving bank may charge in recipient received a charge. That statement is about the recipient bank’s pricing, not Tide’s.
A cover bank is an intermediary used to process an international transfer when the sending bank and receiving bank do not settle directly. In those cases, the payment can pass through one or more institutions that apply handling charges.
Tide describes this mechanism as the cover bank potentially charging a fee to process the transfer, which can contribute to the beneficiary receiving less than expected in beneficiary receives less.
Lloyds similarly explains that correspondent bank charges may be deducted from the original amount and that routing and deductions can be outside the receiving bank’s visibility on its international rates and charges page.
Shared charging commonly results in the recipient bearing receiving bank fees and, in some cases, intermediary charges. That does not mean a recipient will always see a separate fee line; it may show up as a reduced credited amount instead.
Lloyds describes shared charging as the receiver paying their own bank charges plus those of any bank involved in processing on its international rates and charges page. Whether those charges appear as deductions from principal or as a separate debit depends on the recipient bank’s tariff and posting method.
“Pay all fees” style options aim to prevent intermediary and recipient-side deductions from reducing the amount sent, but they do not universally prevent a recipient bank from charging its own customer for receiving/crediting international funds.
Lloyds notes that a recipient bank may still charge a fee before crediting the money even where the sender arranges for the full amount to be received by the recipient’s bank in its send international payment guidance. This distinction is often at the heart of disputes: “full amount to recipient bank” is not always the same as “no charge to recipient”.
Recipient charging is most commonly discussed for SWIFT because correspondent banking routes are more frequent and less predictable. However, recipient banks can still have tariffs for receiving certain payment types, and FX mechanics can affect the net amount received on any rail where conversion is involved.
For Tide’s EUR SEPA pricing mechanics, Tide describes FX markup applying to EUR SEPA transactions on its page about fees to send or receive euro payments via EUR SEPA. For a Tide-specific rail overview (useful for diagnosing which processing chain is even in play), see SWIFT vs SEPA vs ACH.
Some banks and intermediaries deduct charges from the payment amount before it is credited, producing a net short credit. Others post the incoming credit in full and then charge separately.
Tide summarises both “cover bank fee” and “beneficiary bank crediting fee” as reasons the beneficiary can receive less than the amount sent in beneficiary receives less. This is also consistent with banks’ descriptions of correspondent charges being deducted in the chain, such as Lloyds’ explanation on its international rates and charges page.
Often, no. Predictability depends on the corridor, the banks involved, and whether the payment routes through intermediaries. Even when a provider is transparent about its own fees, third-party fees can still vary.
The FCA highlights the importance of explaining intermediary and recipient bank fees and notes that such additional fees are often not displayed up front in its publication on international payment pricing transparency. This is a transparency point rather than a promise that third-party fees can always be fixed or known.
A return or rejection can still involve processing steps where a provider fee or a bank fee is charged according to terms and tariffs. The accounting outcome can be confusing because the business sees “money back” but not necessarily every fee reversed.
For Tide-specific treatment of when charges can be reversed versus retained, see Tide refunds of fees explained. Separately, some bank tariffs also describe non-refundable elements for international handling; for example, Bank of Scotland’s international tariff shows separate fee lines for international payments and correspondent bank fees in its International Services Tariff.
For the sender, a fee might appear as a visible provider charge or an FX cost at initiation. For the recipient, the impact can be a reduced amount received or an explicit receiving fee. The direction matters because the “customer of record” for a receiving bank fee is typically the recipient.
Within the Tide context, the distinction between how incoming and outgoing charges are treated is covered in Tide incoming vs outgoing transfer charges. This is also why disputes often need both sides’ records (sender’s initiation details and recipient’s credit posting details) to reconcile what happened.
The most useful evidence is typically:
- The sender’s confirmation of payment details and charging arrangement (where their bank/provider shows it)
- The recipient bank’s posting information (incoming payment advice, any receiving fee line, and net credited amount)
Where a SWIFT route is involved, a proof-of-payment document can be relevant.
Tide references obtaining a “Proof of Payment” for delayed inbound SWIFT payments and also states that inbound SWIFT arrives minus Tide’s fee on its inbound and outbound SWIFT payments page.
For Tide-specific data fields that commonly matter for SWIFT processing, see Tide SWIFT payments: details needed (IBAN/BIC) and why.
Recipient charges are best understood as a property of the receiving relationship and the routing chain, not just a property of the sending app. Even where provider fees are clear, a recipient can still incur costs because their bank’s tariff and the correspondent path can introduce independent charges that the provider does not set.
The practical misconception is treating “the sender paid a fee” as equivalent to “the recipient cannot be charged”. In cross-border payments, those are separate questions: one is about what the sender’s provider charged; the other is about what the recipient’s bank (and any intermediaries) charged to complete and credit the transfer.
Sources & References
Tide help: Why has the person I’ve sent a payment to received a charge?
Tide help: Why is the amount which reaches the beneficiary sometimes less than the amount sent?
Tide help: What do I need to know about inbound and outbound SWIFT payments?
Tide help: Are there any fees to send or receive euro payments via EUR SEPA?
FCA: Consumer Duty international payment pricing transparency – good and poor practice
Lloyds Bank: Send money outside the UK or in a foreign currency



